Privacy Policy

Last updated: 01/17/2026

TurnSpin ("TurnSpin," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, or otherwise interact with us.

1) Information We Collect

Information you provide

  • Contact details (name, email address, phone number)

  • Shipping and billing address

  • Order details and purchase history

  • Account details (if you create an account)

  • Communications with customer support and any information you submit through forms or reviews

Information collected automatically

  • Device, browser, and network information (including IP address)

  • Approximate location derived from IP address

  • Site usage data (pages viewed, interactions, referring/exit pages)

Payment information
Payments are processed by third-party payment processors. We do not store complete payment card numbers.

2) How We Use Your Information

We use information to:

  • Process payments and fulfill orders (including shipping, returns, and customer service)

  • Communicate about orders, updates, and support requests

  • Improve our products, services, and website experience

  • Detect and prevent fraud, abuse, and security incidents

  • Send marketing communications if you opt in (you can opt out at any time)

  • Measure and improve marketing performance, including advertising effectiveness

3) How We Share Your Information

We may share information as needed with:

  • Service providers that support our operations, including our ecommerce platform (Shopify), payment processing, analytics, email delivery, and customer support tools

  • Fulfillment and shipping partners to deliver your purchases

  • Advertising and analytics partners to help us understand performance and (where permitted) deliver more relevant ads

We do not share more information than necessary to provide these services.

4) Cookies, Pixels, and Similar Technologies

We use cookies and similar technologies for:

  • Essential site functions (cart, checkout, security)

  • Preferences and performance analytics

  • Marketing and advertising (where enabled)

5) Targeted Advertising and Opt-Out Options

Where applicable, you can opt out of certain data uses that may be considered "targeted advertising" or the "sale"/"sharing" of personal information under certain privacy laws by using our Data Sharing Opt-Out option (if displayed on our site), adjusting your cookie preferences, and/or using your browser or device controls.

6) Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain processing such as targeted advertising.

  • California: You may have the right to opt out of sale/sharing of personal information, including through an opt-out preference signal (such as Global Privacy Control), and other rights described under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

  • EU/UK: You may have rights such as access, rectification, erasure, restriction, objection, and data portability under the General Data Protection Regulation (GDPR) and UK GDPR, and the right to lodge a complaint with a supervisory authority.

To exercise a request, email turnspin@turnspinproducts.com. We may verify your identity before completing certain requests.

7) Data Retention

We retain personal information as long as reasonably necessary to fulfill orders, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Order and customer data is typically retained in accordance with our business needs and applicable legal requirements.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No security measure is perfect, and we cannot guarantee absolute security.

9) Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

10) Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not ours.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date.

12) Contact

TurnSpin Customer Support
Email: turnspin@turnspinproducts.com
We typically respond within 1 business day.